Over the years, the Library Board has developed and refined various policies. These policies have been read and approved by the Board and are subject to review and change at any time if deemed necessary by the Board.
- General Philosophy
- Library Materials
- Children’s Books and Other Materials
- The Library Building
- Library Property
- Library Circulation Records
- Circulation Borrowing Policies
- Obtaining a Library Card
- Copyright Compliance
- Internet Use Policy
- Internet Acceptable Use Policy
- CIPA Policy
- Computer Instruction
The Board of Directors of the Green Tree Public Library adopts and supports the ALA Library Bill of Rights, as reproduced below:
The Council of the American Library Association reaffirms the belief in the following basic policies, which should govern the services of all libraries.
A. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.
B. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.
C. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.
D. Libraries should cooperate with all persons and groups concerned with resisting abridgement of free expression and free access to ideas.
E. A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.
F. Libraries, which make exhibit spaces and meeting rooms available to the public they serve, should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.
Adopted June 18, 1948
Amended February 2, 1961, June 27, 1967 and January 23, 1980 by the ALA Council.
The Green Tree Public Library has volunteers who aid the Library Director, Librarian and clerks in running the Library. Training and guidance of the volunteers rests with the library staff. All inquiries concerning volunteering should be directed to the Librarian. Any questions concerning policy/procedures will be directed to the Library Director.
A. Administrative Policies:
- All volunteers must have completed the 8th grade and be 13 years of age.
- The Library does not accept court-mandated volunteers.
- Prospective volunteers must submit an application and interview with library staff. The library reserves the right to refuse an applicant for volunteer work.
- Effective July 1, 2015, anyone who wishes to volunteer their time for any activity associated with the Borough of Green Tree is required to have current copies of the State Police Clearance (Act 34), Child Abuse Clearance (Act 151) and the FBI Clearance (fingerprinting) or a signed Volunteer Clearance Exception Disclosure Statement on file with the Borough of Green Tree or apply for State Police Clearance, Child Abuse Clearance and FBI Clearance in addition to submitting a signed Volunteer Clearance Disclosure Statement to the Borough Administration Office. The Borough will pay for the cost of the clearances. Instructions for clearances will be provided to volunteers.
- Volunteers will receive on the job training.
- Volunteers will observe the regular Library work rules while engaged in work for the Library and will be required to comply with all record keeping and evaluation procedures established by the Library.
- Volunteers are not covered by Workman’s Compensation. Volunteers are covered by insurance provided by the Borough of Green Tree. All volunteers will be informed of this before they begin.
- The Library reserves the right to terminate a volunteer, if, in the judgment of the Library Director, the volunteer does not meet the Library’s personnel standards for work or standards as listed in the Green Tree Public Library’s policy.
B. Rules and Responsibilities – Volunteers work under many of the same rules and expectations as regular staff. These rules include, but are not limited to:
- All volunteers are asked to make a commitment of two hours per shift. Volunteers should tell the staff what days and times that they are available to volunteer their time, at least one day in advance.
- Volunteers who cannot make their scheduled time are expected to notify the Library staff as soon as possible. (This is to aid the staff who may have special projects set aside for the volunteers to do.) Should a volunteer fail to report for their designated shifts two times without notifying the library, they will be terminated as a volunteer. Those volunteers who repeatedly call off for their designated shifts will be handled on a case by case basis and risk losing their volunteer status.
- Volunteers should conduct themselves in a professional manner. As a public service agency, the Green Tree Public Library expects that volunteers will be pleasant and polite in attitude and speech and helpful to all patrons at all times.
- Dress should be appropriate for the position of a volunteer at the Library. Tank tops, muscle shirts, cut-off shorts, hats, and torn or worn jeans are not permitted.
- Smoking is prohibited in the Municipal Center and the Green Tree Public Library.
- Volunteers are not permitted to wear headphones while on duty.
- Socializing with friends while on duty is not permitted.
- Eating and drinking are permitted only in the Library office away from public areas and computers.
- Personal telephone calls and texting are permitted only in the case of an emergency. Cell phones should be stowed away while on duty.
- All patron records are confidential information. Volunteers are not permitted to view patron records unless they are servicing the patron (checking books in/out, placing reserves, collecting fines, etc.) or performing as assigned task. A volunteer violating this policy will be terminated.
C. Students and Community Service Volunteers:
- Students may earn community service hours by volunteering at the Library.
- The minimum age of volunteers is 13 and completion of the 8th grade before they begin to volunteer at the Library.
- Upon arrival, student volunteers are to check in with the staff on duty. Students should report to staff when they have finished their shift.
- Students are not to leave the Municipal Center while on duty.
- Students will be responsible for recording their volunteer hours and for knowing and understanding their school or organization’s requirements for tracking and reporting volunteer hours.
Because of the limitations of funds, space and staff; because of the great numbers of new and reissued titles appearing each year; because worn-out standard titles must be constantly replaced; and because items vary so much in quality and usefulness., it is necessary for the Library Director and Assistant Librarian to keep the collection a vital and useful one through continuous examinations and re-evaluations.
Supporting this judgment will be the reviews and criticism of professionals appearing in journals, periodicals, and bibliographies. Selection also means an active weeding, discarding and replacing of materials.
A. The Library recognizes its duty to maintain copies of the classics, those titles for proved and recognized importance and influence. Where possible, the Library will provide varying editions or versions of such books and in sufficient numbers for reasonable use.
1. The Library does not promote particular beliefs or views. It provides a resource where the individuals can examine issues freely and make their own decisions. This implies the necessity for the Library’s collection to contain various opinions expressed on important and/or controversial questions, including unpopular and/or unorthodox positions. This does not necessarily imply numerical imbalance since this is seldom possible. Subscribing as is does to the Library Bill of Rights, the Library must resist efforts of groups to deny access to other members of the community or to force inclusion or exclusion of materials representing political, economic, moral, religious, or other vested positions.
2. All items of local history that can be preserved for possible future use will be placed with the Historical Society of Green Tree.
3. The best possible titles on individual subjects and the best works or individual authors will be added. A selection of items which may not be original contributions will be added, if vocabulary or treatments are such that they can be useful to sections of the public requiring such materials.
4. Recreational material will be added as budget and space permit. Bestseller fiction, with sections devoted to sex and/or violence, may be added within the discretion of the Library Director and Board. Such items will usually be provided via paperback acquisition and are subject to review and re-evaluation by the Library Director.
5. New magazine subscriptions shall be determined by library staff. Back issues of popular magazine shall be kept for one year.
6. Because of the special nature of medical and legal materials and the necessity for professional training in interpretation, only the most general titles can be supplied by the Library. Popular health books, monographs written for the general public on various diseases, books for the layman on the aspects of the law, and the U.S. and PA. Codes will be available in the Library. Other sources of timely, accurate information can be found by using the online databases.
7. Gift books will be accepted by the Library. Their inclusion in the collection will be subject to the usual methods of bibliographic investigation. In no case will an item be added simply because it is a “gift.” Gifts are accepted by the Library with the provision that it may dispose of them as it deems fit; through adding to the collection, storing, selling at a book sale, etc.
Donations Not Acceptable:
a. Torn covers or no cover on the book.
b. Moldy, musty, water-logged, or damaged books.
c. Books with torn pages and /or loose pages.
Children’s Books and Other Materials
In selecting books for children, the Library’s objective is to make available a collection that satisfies the informational, recreational, and cultural reading needs and potentials of children from toddler age to age thirteen (13). Books are included which meet the general demands of the majority of children, along with books whose special qualities make them valuable to children with special needs, talents, problems or interests. We will endeavor to keep up with the annual Newbery and Caldecott Award winning books for children and have a least one of these titles in the Collection.
Six major considerations for book selection are kept in mind:
A. Literary and artistic distinction – outstanding picture books, folklore, poetry, fantasy, and fiction that form the children’s literary and artistic taste and develop their imaginative and emotional life shall be included. (Caldecott and Newbery books shall be purchased for the collection and maintained. These are award winning books for children’s literature and art.)
B. Mental and emotional maturity levels – since children lack experience and are learning about the world for the first time, their books should present a clear, simple, yet accurate, picture of life.
C. Suitability of content and vocabulary to the age of the readers – bearing in mind the many levels of reading ability at every stage of development, from beginning readers to the young adult reader, books will be provided at all levels of reading ability.
D. Contribution of the book to the balance of the total collection – duplication of titles within the collection is contingent upon budget as well as upon demand to the extent that the collection remains balanced in all its goals. Because of the wide range of children’s subject interests and reading abilities, some titles in the young adult collection are duplicated.
E. Tolerance for diversity of viewpoints – the honest expression of views acceptable to some but not all has a place in the Library. The Library must not be used to promote or exclude any particular religion or political creed.
F. Objective evaluation – a book must be judged by its totality not be any individual part. Individual details and incidents must be put in their proper place; not lifted out of context so as to distort the total intention and spirit of the book.
In general, textbooks are added not to satisfy school demands but to provide information on subjects when there is little or no material available in any other form or when the textbook makes a significant contribution to the collection.
Curricular demands are considered insofar as they do not obscure the Library’s general contribution to the community or attempt to substitute for the development and use of school library resources. To satisfy the needs of children learning to read, a limited number of primers, first, second and third grade readers are purchased, but the greater emphasis is on providing picture books and books for beginning readers which meet Library standards of literary and artistic quality.
The very words “book and materials selection” mean that not all items can be purchased, stored, or made available. However, because we belong to the Electronic Information Network and Allegheny County Library Association, we can order materials through other libraries to be delivered to the Green Tree Public Library.
From the abundance of materials produced, the Green Tree Public Library can only select those which will help patrons initiate, continue, and supplement their education of life-long learning; that will assist patrons in utilizing leisure time creatively and profitably; and that will prove to be of continued value or use. Not all books or materials can be purchased; not all items on any given subject can be purchased; not all items of a particular genre can be purchased.
REVIEW AND EVALUATION
As the people for whom the Library exists, the members of the public have a right to question any decision made by the Library Board or staff. Should a patron object to the inclusion or exclusion of a particular title or group of titles, he or she, will be asked to state their objection in writing addressed to the Library Director. This letter should include the following:
A. Patron’s name, address and phone number.
B. Statement that the patron has read the complete book or has listened to or viewed the complete work.
C. Specific complaint or recommendation.
D. Suggested substitute.
E. Suggested course of action.
F. Patron’s signature.
All such letters will be answered fully and promptly by the Library Director in conjunction with the Library Board of Directors.
The Library Building
A. Smoking is prohibited in all sections of the Library, at all times.
B. Patrons are not permitted to bring food or drink into the Library.
C. Pets are not permitted in the Library at any time, unless they are used to assist physically-challenged patrons or individuals or as part of a program.
D. All children below the age of ten (10) are to be accompanied by a parent or guardian when visiting the Library. Such children are not to be left unattended on the Library premises at any time. The Library is not responsible for any unattended children.
E. The Library staff has the right to ask individuals who are exhibiting disruptive or discourteous behavior to leave the Library.
F. The Library display cases are to be used for displays that further the general education philosophy of standard Library procedures with final approval by the Borough Manager. A signed display case inventory form must accompany all displays. Display cases are for displays only and are not be used for advertising or marketing purposes.
G. The Library has a no solicitation policy.
The Board of Directors of the Green Tree Public Library support the following provisions stated in the Pennsylvania Consolidated Statutes:
A. Damaging Library Property – Anyone who shall cut, mutilate, mark or otherwise injure any book pamphlet, magazine, newspaper, manuscript, map or other property belonging in, to or on deposit with the Green Tree Public Library shall be deemed guilty of a misdemeanor and may be prosecuted for the said offense before any court of competent jurisdiction.
B. Library Theft – A person is guilty of library theft if he/she willfully conceals on his/her person or among his/her belongings any library material while still on the premises of the Library, or willfully and without authority removes any Library material from the Library with the intention of converting such material to his/her own use.
According to the Pennsylvania Consolidated Statutes (P.L. 707, No. 230) Section 3929.1, Library Theft constitutes a:
1. Summary Offense when the offense is a first offense and the value of the material is less than $150.00
2. Misdemeanor of the second degree when the offense is a second offense and the value of the material is less than $150.00
3. Misdemeanor of the first degree when the offense is a first of second offense and the value of the material is $150.00 or more.
4. Felony of the third degree when the offense is a third or subsequent offense, regardless of the value of the material.
Library Circulation Records
The Green Tree Public Library Board of Directors clearly recognizes the confidentiality of the various records that the Library has in its possession. All information related to the circulation of materials which contains the names or other personally identifying details regarding the users of the Library shall be confidential. This information shall not be made available to anyone except by court order in a criminal investigation.
Circulation Borrowing Policies
The Green Tree Public Library Board has adopted the following policies in regard to circulation of Library Materials:
A. Borrowing Period: The library assigns a borrowing period to each circulating item in the collection.
- The regular borrowing period for circulation materials is for a three-week period. This period may be extended at the staff’s discretion.
- Magazines and adult DVDs under six hours viewing time only circulate for one week.
- American Girl Dolls, ViewMaster Virtual Reality Kits and accessories, and Kitchen Gadgets circulate for one week. They may not be renewed.
- Mobile WiFi Hotspots circulate for one week and cannot be placed on hold from other libraries nor transferred to other libraries through delivery. They may not be renewed. Hotspots must be returned during regular business hours and may not be returned via the overnight book drop. Overdue Hotspots will have Internet access deactivated within 24 hours beyond their due date. Patrons’ internet usage is not tracked by the Library. While using the Hotspots, patrons are governed by the same rules as the Library’s Internet Acceptable Use Policy and Internet Use Policy.
B. Renewals: All materials which are included in the regular borrowing collection are eligible for two (2) additional three-week renewal periods, unless previously reserved by another patron.
C. Circulation: Cardholders may borrow up to 100 circulating items from the library, including up to a total of 25 CDs and DVDs.
D. Overdues: Any book or material which is returned to the Library past its originally scheduled due date is considered overdue and is therefore subject to a fine. Overdue fines are as follows:
- $.25 per day for music CDs, magazines, and books
- $.50 per day for DVDs, puppet kits, books on CD, books on MP3 and American Girl Dolls.
- $1.00 per day for Mobile WiFi Hotspots, ViewMaster Virtual Reality Kits and accessories, and Kitchen Gadgets.
Overdue fines will be charged for an item until the fines equal or exceed the price of the item. Fines charged for overdue materials or any other library property will be assessed when necessary. Patrons having outstanding fines amounting to $10.00 or higher are not permitted to borrow any additional materials until the material is returned and/or the fines are paid below the $10.00 limit. Patron computer privileges are also revoked once the $10.00 fine threshold has been reached. Staff has the authority to assess each patron’s situation and override the $10.00 fine limit or reinstate computer privileges accordingly.
If the material is not returned within two (2) weeks after the scheduled due date, the patron will be contacted via the mail or e-mail reminding them to return the material. Additional contacts will be made until the items are returned. It is to be noted that any expense incurred in the retrieval of overdue materials will be paid by the patron in addition to the general fine levied.
Patrons may make partial fine payments. Patrons may also pay fines online using the catalog’s “My Account” feature. If the patron does not already have a PIN number to use the “My Account,” he/she must first create one.
In extenuating circumstances, staff may waive Green Tree Public Library fines up to a maximum of $25.00. The library employee should always check the patron record to ensure that there are no internal notes indicating a past history of fine removal. Once a fine has been waived, staff must insert a note into the patron record identifying why the fines were waived, the total amount waived, and the staff initials.
Green Tree Public Library staff is not permitted to waive or reduce fines on items belonging to other libraries. The contact information of the owning library should be provided to the patron and he/she should be urged to get in touch with the owning library.
E. Partially Returned Items: On occasion, an item will be only partially returned to the library. For example, when a disc is missing from a book on CD set. In instances where the item belongs to Green Tree Public Library, the item will remain on the patron’s record and staff will notify the patron about the missing components via phone or email. If the patron fails to return all components, he/she will be charged for the price of the item, along with a $5.00 processing fee.
F. The library charges for missing or damaged supplies that contain or complement circulating library materials, including:
- $6.00 for book on CD cases
- $2.00 for one-slot DVD cases and $3.00 for DVD cases containing two or more slots
- $2.00 for music CD cases
- $1.00 for barcodes
- $15.00 for puppet kit bags
- $10.00 for Mobile WiFi Hotspot chargers
- American Girl Doll kits will be evaluated depending on the item within the kit that is missing or damaged
F. Lost, Stolen, Damaged or Billed Material:
1. When borrowed materials belonging to Green Tree Public Library are lost, stolen, damaged or billed, the responsible party must pay for the item(s). The price is listed in the item record. In addition to the listed price, a $5.00 processing fee per item will be added to cover the cost of shipping and handling, processing and staff time. The $5.00 processing fee may be waived in extenuating circumstances. Once paid, the item(s) then becomes property of the patron. Should any lost, stolen, damaged or billed item(s) be returned to the library, staff will make a reasonable effort to contact the patron who paid for the item and hold the item for up to two weeks. The Library will not refund money for lost and paid items.
2. When receiving payment for material(s) belonging to other libraries, Library staff should complete the form “Reimbursement Form for Other Libraries’” found both in the staff filing cabinet and on the eiNetwork Members’ Page under “Forms and Applications” and forward the money to the owning library within 30 days. If paying by check, the patron must make out the check to the owning library. An owning library will determine if the patron may purchase a replacement copy; many libraries do not offer the replacement option. If the item(s) belong to another library, the item(s) should be marked LOST & PAID and the billed amount waived.
Obtaining a Library Card
A. Qualifications for Green Tree Cardholders (Adults): To obtain a free Library Card, Green Tree residents (and any Allegheny County Residents) must present proof of residency and a photo identification. Acceptable forms of ID are: real estate tax receipt, wage tax receipt, telephone bill, voter’s registration card, copy of PA-40 tax form, or any other document showing current residency. Another form of photo ID may be a passport photo or student ID. Other acceptable forms of ID are: voter’s registration card, credit card or bank card, check cashing card, pre-printed checkbook, medical insurance card or any other document proving identification of the applicant. With the EIN software, a new borrower will be entered into the system in about 5 minutes, with the proper credentials.
B. Qualifications for Green Tree Cardholders (Juveniles): To obtain a juvenile library card, applicants must be under 18 years of age and must be able to independently write his/her own name. All children’s cards are to be linked to the guardian’s accounts (when possible). The card must be signed by a parent or guardian.
C. Renewals: Library cards are valid for 2 years. To renew a Library card, the cardholder must present his/her photo identification.
D. Lost or Stolen Library Cards: The fee for replacing a lost or stolen Library card is $1.00. This fee may be waived, if necessary.
The Board of Directors of the Green Tree Public Library supports the following provisions concerning copyright restrictions as stated in Title 17 of the United States Code:
The copyright law of the United States governs the making of photocopies or other reproductions of copyrighted materials.
Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose other than the private study, scholarship, or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use”, that user may be liable for copyright infringement.
The Green Tree Public Library reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
The cost of photocopies is $.15 per page for black and white copies of letter size and $.50 for color copies of letter size.
Internet Use Policy
Due to the lawsuits surrounding NCIPA (Neighborhood Children’s Internet Protection Act) in the Court system in 2002, the Green Tree Public Library (Green Tree Public Library) has updated it Internet Use Policy to reflect these changes.
There are six specific requirements that the Green Tree Public Library has met for a continued Internet Use Policy that conforms to NCIPA.
A. The Green Tree Public Library held a public meeting at 1 P.M. on Saturday, June 29, 2002 in the Poplar Room of the Municipal Center.
B. The Green Tree Public Library Internet Use Policy addresses “access by minor to inappropriate matter on the Internet.” The Green Tree Public Library used Cyber –patrol filter provided by the EiNetwork to regulate all of the public computers with the exception of one. (This is to have one computer available in order to check web sites for valid searches i.e. breast cancer).
C. The Green Tree Public Library’s Internet Use Policy addresses the safety and security of minor when using electronic mail, chat rooms, and other forms of electronic communication. The Green Tree Public Library believes that as with all Library resources, the right and responsibility lies with the parent/guardian, not the Library staff, to determine their minor children’s use of the Internet. (Minors are defined in the policy as children and young people under the age of seventeen (17) years of age.) Parents are responsible for their minor children’s use of library resources and facilities. Parents who believe that their children cannot responsibly access the Library’s Internet are requested to monitor their children’s Internet use.
The Library, having installed and enforced the operation of filtering software from the EiNetwork in compliance with the NCIPA, assumes no liability for damages related to the operation of, or failure of, the filtering software or for its circumvention by users.
Item 3 also addresses the Unacceptable Uses of Computers:
The Green Tree Public Library has made available a copy of Safe Tips for Parent whose children use the Internet located in the children’s area. The following are considered unacceptable uses of computer and may result in the user losing his/her library privileges.
1. Uses that violate the law or encourage others to violate the law.
2. Uses that cause harm to others or damage their property.
3. Uses that jeopardize the security of access of the computer network or other networks on the Internet.
4. Uses that compromise the safety and security of minors when using e-mail, chat rooms and other forms of direct electronic information. Minors under the age of seventeen who give other private information about themselves of others to including credit card numbers, social security numbers, arranging a face-to-face meeting with an individual one has “met” via the computer network or Internet without parental permission.
5. Uses that violate confidentiality of information. Personally identifiable information about users may not be disclosed or used in any way, except to law enforcement authorities as provided by law. Users should be aware, however, that due to technical difficulties involved in providing absolute security, transaction and files might become public.
The Green Tree Public Library’s staff reserves the right to enforce these posted policies noting that it is a user’s privilege and not a right to access the Internet via the EiNetwork computers. A user violates this policy by his or her inappropriate action or by failing to report violation by others that come to the attention of the user. Further, a user violates this policy if he or she permits another to use his or her account or password to access the computer network and Internet. Failure to comply with this policy and its procedures will result in the forfeiture of the user’s right to access the Green Tree Public Library’s computers and use the Library. The Library staff circulates around the computer areas to better enforce these policies. All violations of the Library’s Internet Use Policy must be reported to the Library Director, who will then submit an incident report to the EiNetwork.
D. The Green Tree Public Library does not allow hacking or any type of physical damaging of the EiNetwork computer. If an offender is found, they will lose their library privileges. NOTE: The EiNetwork has special filters and a firewall to prevent damage to these computers.
E. We do not disseminate any patron information unless it is requested by a court order. We preserve a patron’s confidentiality as to address, phone number, etc.
F. Our Internet Policy does restrict minors’ access to materials considered “harmful to minors” by filtering with Cyber patrol filters on all but one computer.
This information was updated as of June 20, 2002 in compliance with the NCIPA law.
Internet Acceptable Use Policy
Internet use at Green Tree Public Library is an extension of the commitment to meeting the information needs of the community. In addition to using the Internet as an information resource, the library also seeks to provide the opportunity for Internet use, with limitations, to members of the public. The Internet, as an information resource, enables the library to provide information beyond the confines of its own collection. It allows access to ideas, information and commentary from around the globe. In introducing the Internet as an information resource, the goal of the library is to enhance its existing collection in size and depth and, as a public access agency, give the opportunity to anyone who wishes to participate in navigating the Internet.
B. Acceptable Use
The Green Tree Public Library does not monitor and has no control over the information accessed through the Internet and cannot be held responsible for its content. The internet is a global resource with a highly diverse user population and information content. Library patrons use the Internet at their own risk and discretion. The Green Tree Public Library cannot be responsible for the quality or accuracy of any information found on the Internet.
Internet resources accessible through the library are provided equally to all library users. Parent or guardian, not the library staff, are responsible for the Internet information selected and/or accessed by their children.
Adults using computers in the presence of children will be asked to close a website that is depicting or discussing information that is harmful to minors. Adults may be advised that while accessing and viewing sexual material is within the law for an adult, the risk of exposure to minors and the consequences of being harmful to minors are significant. When children are in proximity or even if another adult is expressly offended, the patron viewing such materials may be asked to close a website and select a more appropriate resource or location within or outside of the library. Children or adults who repeatedly disregard this policy and the request of the staff may be asked to leave the library building.
Green Tree Public Library will continue to offer its patron access to chat rooms and email. There is a potential for abuse when such discussion may become obscene or harmful to minors. When this occurs, patron may be asked by staff to close this site.
Internet workstations must be used in a responsible manner, respecting the rights of others and taking care with the use of the equipment. Workstation cannot be used for fraudulent or unlawful purposes, including any activities prohibited under any applicable federal, state or local laws.
C. Guidelines for Public Internet Use
In an effort to ensure that the use of the Internet is consistent with the mission of the Green Tree Public Library, the following regulations shall apply:
1. Users must have a valid library card within Allegheny County. Out of town visitors may use a guest card provided by a library staff member to access computer resources.
2. The library reserves the right to establish procedures that make the workstations available on a first come first served sign-in basis.
3. Internet use will be managed in a manner consistent with the library policy on acceptable use: Workstations must be used in a responsible manner, respecting the rights of other users. Users may not make any attempt to damage computer equipment or software. Computer and Internet settings may not be changed. Users may not use the network to make unauthorized entry into other computational, informational or communications services or resources. Users may not invade the privacy of others or engage in any activity that is harassing or defamatory.
4. Users should be aware that the Internet is not a secure medium and that third parties may be able to obtain information regarding users’ activities on the Internet. Access, use of dissemination or information via the Internet in the library, is the responsibility of the user. In the case of minors, it is the join responsibility of the user and the parent or legal guardian. Green Tree Public Library will not release information on the use of specific Internet resources by members of the public except as required by law or necessary for the proper operation of the library.
D. Compliance with Library Policy and Guidelines
1. Violation of the policies and regulations that govern the use of the library’s Internet resource may result in suspension or loss of the privilege to use these resources.
2. Any illegal activity involving the library’s Internet resources or equipment will be subject to prosecution by the appropriate authorities.
3. The library reserves the right to take appropriate action to ensure compliance.
4. This policy is subject to periodic review by the Board of Trustees.
A. The Children’s Internet Protection Act (CIPA) is a federal law that requires all computers in a public library to be filtered if that library accepts any federal funds for Internet access or computers used for Internet access. [Supreme Court decision: United States v. American Library Ass’n. Inc., No. 02-361 (June 23, 2003)] Green Tree Public Library complies with the requirements of CIPA.
B. All computers in the Green Tree Public Library are filtered. Please be aware that filters are unreliable, at times blocking sites of legitimate information or educational value, or allowing access to sites that are illegal, obscene or sexually explicit within the meaning of 18 Pa. Cons. Stat. Sec. 5903.
C. Green Tree Public Library uses filtering software that blocks or filters Internet access to some Internet sites that may be consistent with the policy of the Green Tree Public Library.
D. Parents or legal guardians, and not the Library or its staff, are responsible for monitoring their children’s use of the Internet and for the information selected and/or accessed by their children. The Library strongly encourages parents or legal guardians to supervise their children’s Internet use and to provide them with guidelines about acceptable use.
E. Green Tree Public Library’s computers cannot be used for any fraudulent or unlawful purpose, including any activities prohibited under any applicable federal, Pennsylvania or local laws, including activities in violation of 18 Pa. Cons. Stat. Sec. 5903, which prohibits certain acts of public indecency.
F. Any adult (17 years of age or older, as defined by CIPA) may request that the filter or technology protection measure be disabled without significant delay by a Green Tree Public Library staff member authorized by the Library Director.
G. An authorized Green Tree Public Library staff member may override the filter or technology protection measure for a minor (age 16 years of younger, as defined by CIPA) in the event that the filter wrongly blocks or filters Internet access to a site with legitimate informational value.
H. Green Tree Public Library cannot be responsible for any patron’s unauthorized use of a computer with a disabled filter.
I. Complaint Procedure
Any patron who wishes to file a complaint about the filtering software on the library computers may do so within thirty (30) days to:
1. The Library Director and/or the Library Board President
2. The Director of the Electronic Information Network
3. The Federal Communications Commission.
A. Non-Scheduled Computer Instruction
1. Library staff provides basic Internet assistance and minimal instruction in the use of computers as time and staffing permits. To insure continuation of other services, the amount of time available for non-scheduled individual computer instruction is limited.
2. Library staff is unable to support functions that fall outside the realm of instruction, including creating, editing and/or designing content and managing, ordering or assessing goods and/or services online. With the exception of e-reader devices, library staff cannot troubleshoot or provide instruction for non-library technology.
3. Patrons interested in becoming familiar with computers, learning new programs and/or enhancing technology skills are encouraged to register for group computer classes or one-on-one computer lessons.
B. Group Computer Lessons
1. On a rotating basis, the library offers group computer classes for adults ages 18 and over on topics such as Microsoft Word, computer basics and setting up an email account. Each class is 60 minutes in length and costs $10 per person for Green Tree residents and $15 per person for non-residents, unless otherwise noted. The class is limited to four students, with a minimum of two students required to hold the class. Registration for group classes close when class size is reached or four business days before the class, whichever comes first.
2. To register, computer class students must have a valid library card in good standing. Cards can be obtained at Green Tree Public Library’s front desk by presenting a valid photo identification and proof of current address. Individuals may sign up for group computer classes in person, over the phone or online through the library’s calendar of events. Payment for classes is due in person at the library within two library business days of registration. Registrants who fail to provide payment within the specified time will lose his/her space in the class.
C. One-on-one Computer Lessons
1. For students seeking more personalized technology instruction, the library offers one-on-one computer lessons for adults ages 18 and over. Each class is 60 minutes in length and costs $20 for Green Tree residents and $30 for non-residents.
2. To register, computer class students must have a valid library card in good standing. Cards can be obtained at Green Tree Public Library’s front desk by presenting a valid photo identification and proof of current address.
Individuals may sign up for one-on-one computer lessons in person, over the phone or online through the library’s calendar of events. Registration for one-on-one lessons opens on the last Monday of each month for the next month’s classes. Payment for lessons is due in person at the library within two library business days of registration. Registrants who fail to provide payment within the specified time will lose his/her one-on-one computer lesson reservation.
3. The library provides computer instruction on a variety of topics and will do their best to accommodate patron needs. However, the library may not be able to fulfill requests for software-specific or advanced instruction. A librarian will be in touch with students after registration to get a better sense of their needs and see if the one-on-one lessons are a good fit.
D. Fees for computer classes are non-refundable.
1. If the registrant cancels less than four library business days prior to a class or lesson, or no-shows on the day of the class or lesson, fees are forfeited and will not be applied to any subsequent training. If the registrant cancels at least four library business days prior to a lesson or class, or if the library cancels any classes or lessons, fees will be retained and applied to the next available class or lesson.
2. The library reserves the right to alter class or lesson schedules, content, limit class size, reschedule, discontinue or cancel classes or lessons.
E. Unemployed Patron Lessons
The library offers up to two free one-on-one computer lessons to unemployed patrons seeking to improve job opportunities. If you are currently unemployed, please call or stop into the library to learn more about how to register for these computer lessons. Proof of unemployment is required.